NotBot
What NotBot does, when it prints, what it captures, and how every setting changes its behavior.
NotBot is a desktop app that watches your live show and prints labels the moment something sells: auction wins, Buy It Now purchases, accepted offers, giveaways, and more. It gives each buyer a box number that stays the same for the whole show, so packing after the show is fast. What prints is up to you: a box label for each new buyer (the default), an item label for every sale, or both.
These docs describe exactly how NotBot behaves: what it records from your show, when it prints, what every setting changes, and what works on each platform.
What’s covered
Section titled “What’s covered”- Get started: what you need, creating your account, installing, signing in, the Getting Started window, connecting your printer and your first show.
- Printing: print modes, which labels print, when NotBot prints, skipping labels by name, and the print queue.
- Printers and label designs: label sizes, recommended printers, using two printers, and the label editor.
- During a show: the live dashboard, buyer numbers, adding a missed sale, card breaks, payment failures, raids and winner popups.
- After a show: Show History, reprinting labels, the buyer number report, reports, and win photos.
- Settings: the Settings drawer, finding any setting, and every setting in one reference.
- Account and updates: your account and billing, your subscription, saving your shows to your account, updates, and privacy.
- Troubleshooting: fixes for common problems, starting with labels that won’t print.
- Reference: the dashboard, what NotBot captures, platform support, and the roadmap.
Press F1 in NotBot, or choose Help and docs from the menu under your email at the top right, to open the NotBot docs in a NotBot tab.
What NotBot is not
Section titled “What NotBot is not”- Not a streaming app. You still go live on your platform (Whatnot, Poshmark Live, eBay Live, District, or TikTok Shop). Most sellers go live from a phone or tablet and run NotBot on a computer beside it. You can also go live from inside NotBot’s built-in browser after turning on Allow camera and microphone in Customize › Advanced Settings › Show behavior.
- Not a shipping label printer. NotBot prints labels for sorting items by buyer during and after your show. It does not print carrier shipping labels.
- Not affiliated with Whatnot, Poshmark, eBay, District, or TikTok. NotBot is built by MellowTools. Whatnot, Poshmark Live, eBay Live, District, and TikTok Shop are all supported. See Platform support.
Looking for the FAQ?
Section titled “Looking for the FAQ?”Short answers to common questions are in the NotBot FAQ. These docs go deeper.